To Whom It May Concern:
I wanted to take this time to tell you how much I have enjoyed working with Sue Dell'Aquila at Magic Carpet Cleaning & Restoration. Both Sue, her husband Joe, and their staff have been a joy to work with for the ten years I have been in this area. Magic Carpet Cleaning & Restoration gives the best customer service. They will come when you need them and do a great job for you! Their staff is well trained and accommodating. They are very pleasant and throughful of our guests. They have one employee, Jamie, who goes over and above every time he comes to our hotel, he is a true gem. They are the only company in the area that does marble floors, and the marble floor in our lobby is the showcase and pride of our hotel.
I first met Sue and Joe after moving to this area from Sugarlof, where I worked more than eighteen years. I then worked for another hotel in the area. We had lots of water damages there from time to time and don't know how I would have gotten through it without Magic Carpet Cleaning & Restoration. I know a lot of people would say we will be right there, but when you hear that from Sue you know that they are on the way to save your day.
I have only good things to say about Magic Carpet Cleaning & Restoration, and look forward to doing business with them for a long time.
Thank you for all your help Sue, and for your wonderful professional staff.
Joyce Ross, Executive Housekepper
Eastland Park Hotel
"Joe & Staff, we can't thank you enough for all your hard work at our home and our rental porperties. Thank you!"
"Sue/Joe: first, a GIANT thank you to Joe and especially Dan for getting-out to the club on an emergency basis this morning. Dan is an exceptional employee.. which I imagine you may already know. He was sitting in his truck when Joe called him at 6:10am. He was at work early because he ".. figured we'd have problems with all this rain..". That act, coupled with Joe's action in getting him to our place quickly saved us perhaps thousands of dollars in electrical and hi-end fitness equipment damage. I'm going to make sure the boys get lunch on me today!
Thank you Magic Carpet!!!"
--Jeffery A. Daigle, Foreside Fitness
"We just had our carpets cleaned and the technician was friendly and courteous. He did a pre-clean walk through with me and I was able to point out a few areas that were soiled. He did a great job and I would highly recommend Magic Carpet's services."
"We highly recommend Magic Carpet for water damage clean up. We had a flood in our basement and after we made the call to them, they were in our home in record time. They were very helpful and knowledgable about what we should do to prevent further damage. They had to remove sheetrock across the whole perimeter of our room and even remove our marble floor in our bathroom. The job they had was very invasive and their team of employees worked very well together. They were very profesional and I highly recommend them. Thank you very much Magic Carpet!!
"Thank you Magic Carpet for working "Magic" on our carpets!!! They truly came out good as new. We are ready for the holiday season!
"We had chosen three companies to give estimates on having carpets in five rooms (den, living room, dining area, master bedroom, home office) cleaned and stain protected. (all from Angie's List). Since all three had A ratings, we were going to simply take the least expensive. The prices were comparable, but the way Sue (she's one of the owners) at Magic Carpet presented her company on the phone, including her friendliness, the way she 'sold' her company, and her manner of exchange with me and her making sure I had a clear understanding of the services her company offered, caused my original plan to be tossed out. Magic Carpet got the contract.
"We were so pleased with Jamey's work on my sons apartment. It was refreshing with smell and spots gone (hopefully won't come back) Ha! Thank you for being able to come so quickly and do the rugs."
"Mike just cleaned our carpets and he did a GREAT job. took out all the stains our old dog left us.....Very nice rep for your company & we'll be sure to request him every time we use your services."
Very knowledgeable and detailed, explained the process, made sure things were picked up that we missed. Great customer Service! See you next time.
--Cynthia and James Granger
I would be happy to recommend you for any cleaning services – very thorough, kind and professional.