Water Damage Information

Maine and New Hampshire Water Mitigation and Restoration Services

Magic Carpet, Cleaning & Restoration offers Portland Water Restoration & Emergency Water Damage Services. We have the most modern and energy efficient equipment available to solve these problems.

We first ask the homeowner/business owner to remove as much as possible from the affected area and to elevate all furniture off the carpeting to avoid further damage.

It usually is a very good idea to open the windows since the Rh outside is probably lower than it is on the inside. Then we extract the water that is left behand in the carpet and the pad. After we have extracted as much as we possibly can we install a turbo dryer(s) underneath the carpet (We lift the edge or seam) to float the carpet, separating the carpet and pad from each other and then forcing all the water out of the floor and into the air. The carpet is literally floating over the pad.

Next we set up dehumidifier(s) to remove all excess water that is being forced into the air by the turbo dryer(s). The carpeting is then treated with Microban, a product that kills mold and mildew.

We monitor our water restoration services on a daily basis to track the needs to add/remove equipment ensuring a quality job.

On top of the above services, we recommend when the carpeting is completely dry, we do a complete carpet cleaning job to the water damaged area to restore your carpeting back to what it was before the damage occured.

Water Damage Do's

Do's

• If the outside temperature is above 60 degrees, use dehumidifiers if available.

• Use fans to circulate the air and assist drying.

• Remove as much water as possible by mopping and blotting.

• Wipe furniture dry.

• Lift draperies off carpet, loop through a coat hanger, and place the hanger on the drapery rod.

• Prop up wet furniture cushions for even drying and place small wood blocks or aluminum foil under furniture legs.

• Remove wet area rugs or other floor coverings.

• Open furniture drawers, closet doors, and luggage to enhance drying.

• Move photos, paintings, and art objects to a safe, dry location.

• Remove wet fabrics and dry them as soon as possible. Hang furs and leather goods to dry separately at room temperature.

• Remove damp books from shelves and spread out to dry.

• If damage occurs during a cool season, leave heat on; if in summer, use an air conditioner if available.

• Call Magic Carpet, Cleaning & Restoration for professional service at 207-767-1359

Water Damage Dont's

Dont's

• Do not use an ordinary household vacuum to remove water.

• Do not use electrical appliances while on wet carpet or wet floors.

• Do not go into rooms with standing water if the electricity is still on.

• Do not lift tacked down carpet without professional help. Lifting the carpet incorrectly could promote shrinkage.

• Do not wait to call Magic Carpet, Cleaning & Restoration at 207-767-1359 for professional help. Damage from the water and bacteria growth can begin within hours.

Categories of Water

There are three categories of water that cause damage in commercial buildings and homes.

Category 1 Water - That which is clean at the releasing source and does not pose a hazard if consumed by humans. Category 1 water may become progressively contaminated as it mixes with soils on or within floor coverings or building assemblies (walls, decking, subflooring). Time and temperature, which promote the growth and amplification of microorganisms in water can cause Category 1 water to degrade. Examples: burst water pipes, failed supply lines on appliances, vertically falling rainwater.

Category 2 Water - That which begins with some degree of contamination and could cause sickness or discomfort if consumed by humans. As with Category 1 water, time and temperature can cause Category 2 water to become progressively more contaminated.

Category 3 Water - That which is highly contaminated and could cause death or serious illness if consumed by humans. Examples: sewage, rising flood water from rivers and streams, ground surface water flowing horizontally into homes.

When any of these occur call Magic Carpet immediately at 767-1359 to avoid further damage to your property and to avoid mold growth!

Our technicians are available 24/7