what People Say

What are clients are saying about us...

I know that you can't always believe what a company says about itself or its service, and I don't want you to just take my word that I am the best. I can tend to be biased. But you certainly can believe what my clients have to say. At Magic Carpet I have over 1500 more-than-satisfied clients that would never allow any other carpet cleaning company in their home. 

Here are what just a few of them have to say about my company, my technicians, and my service. All references are available upon request.

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Name City Comment Rating Date Approve
Pat Cross Portland, Maine We had just one small room to do. The carpet was seven years old and had been cleaned several tmes before. It is also a room with lots of traffic. Magic Carpet gave us great service and the carpet looks better than it did after all the other cleanings. Now we will not need to replace the carpet as soon as we thought we would.The technician was knowledgeable and professional. Quality of work:
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August 05 2003


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From the first phone call I felt like I was dealing with honest people, and that means a lot to me. I like the fact that you made it such a painless process and you delivered exactly what you advertise. I was very happy with my experience and look forward to having you back. Thank You." Pam Bonnvie

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"You did a great job and I would feel comfortable recommending your service to friends. I liked how up front you were about the cost and what could be done about certain stains. The company I'd used in the past didn't interact with their clients at all, and their $69.95 specials ended up costing way more when they got done with all their extra little charges." Rachel Conley"

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"I took advantage of your free cleaning offer because I was leery of carpet cleaners after watching the shows on Dateline and 20/20. But I was very impressed with your honesty and the work you did." Teresa Knapp

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"You did a much better cleaning than anyone else I've hired before. The white dingy carpet in my bedroom came out looking like new, and the stairs came clean for the first time. Now I am proud of my carpets again. I appreciate your promptness and the professional manner in which you do your work." Evelyn Tracy

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"Considering the 24 hour traffic that our carpet gets, your cleaning made the carpet look great."   Mrs. Stanton

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"You are a great customer oriented company and not just out to make a buck. Both of the technicians were very patient with my overly excited children.  I  loved that they had lollpops for them.   That little extra  was just the icing on the cake after a wonderful ecxperience.  That's much appreciated." Tammy Walker

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"It's great to know I have a carpet cleaning service with an owner and staff that love what they do. I know I get the best value for my money from a company I can trust. You guys are great!" Jill Clark

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"It was obvious that your company really cares about client satisfaction. You are very informative, but not pushy. You made sure that I was happy with the job, rather than just trying to make a sale." Barbara Bushey"

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"You are passionate about what you do and you give homeowner information that will help them to take the best care of their carpet." Roxanne Herbert

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"You provide a good service and did an excellent job for us." Welco Lumber Company

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"You're the best. You've taught me how to maintain my carpet. I always know that you will do a great job for me. I love the way my carpet looks after you've cleaned it. "Alice Ames"

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"I feel that I was dealt with honestly, which is truly hard to find in a company. I was elated with the FREE cleaning offer. It really was free, with no gimmicks or catches. The best part of the experience was how clean the carpet looked and felt." Deena Crim

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"You were recommended by Bald Billy's Carpets.  When they said to call you for cleaning, that was good enough for me. You arrived on time for our scheduled appointment, and when I happened to be busy with clients at the time, you just patiently waited for me. I really appreciate that. Thank you for the great job. " Denise Smith"

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"Your team was very courteous and explained to me what I needed to do to take good care of my carpet. My carpet has heavy traffic daily and the cleaning you did made it look like new again.  You are Magic!  Kathy O'Malley